Help shoppers find the products they were trying to describe.

Shaupa turns vague shopper intent, a room, a budget, a photo, a body type, or a half-formed idea into relevant products from your catalogue. Start with a feed, CSV, or API. Launch as a hosted branded assistant, embed it on your site, or use Shaupa behind your own UI. Checkout stays with you.

  • Live with real products
  • Works from product feeds
  • Hosted, embedded, or API
  • Retailer-controlled
  • Built in Australia

Live now

This is already working with real products.

Shaupa is not a concept demo. Shoppers can already search naturally, save products, build boards, visualise ideas, and click through to retailer websites. For a retailer pilot, we can start from your existing product feed and create a focused branded experience around your catalogue.

Fashion discovery

Build a summer work outfit under $250

Natural-language search, outfit suggestions, budget-aware refinement.

Try fashion demo

Home discovery

Show me a coastal living room under $1,500

Product discovery for rooms, styles, spaces, materials, and budgets.

Try home demo

Gift discovery

Find a gift for my mum who likes minimalist jewellery

Guided gift discovery when shoppers do not know the exact product name.

Try gift demo

Why it matters

Your shoppers do not think in filters.

They arrive with occasions, rooms, budgets, sizes, moods, photos, constraints, and uncertainty. Traditional search waits for exact keywords. Shaupa turns natural shopper language into product journeys that help people narrow the choice, build confidence, and reach the right product faster.

01

Search misses intent

“black dress” is easy. “wedding guest outfit under $250 that works with gold heels” is where shoppers need guidance.

02

Filters hide demand

Your team rarely sees the full intent behind failed searches, vague searches, and abandoned browsing sessions.

03

Shoppers need confidence

Fit, style, colour, budget, room context, and product combinations all affect whether a shopper feels ready to buy.

Discovery system

One AI layer, several ways to use it.

Each module can stand alone, but the value compounds when they work together. Start with a simple hosted pilot, then expand into embedded search, white-label, API, and analytics when ready.

How it works

From shopper language to product action.

01

Connect catalogue context

Send a product feed, Google Merchant Center feed, CSV, API, or category export. Product IDs, prices, images, URLs, availability, and retailer ownership stay intact.

02

Understand shopper intent

Shaupa reads natural-language requests and maps them to product attributes, budget, style, size, material, occasion, room, and constraints.

03

Guide the shopper

The assistant shows relevant products, explains why they fit, asks useful follow-up questions, and helps shoppers refine without starting over.

04

Return to your store

Product pages and checkout stay with you. Shaupa helps shoppers arrive with more context and stronger purchase intent.

Catalogue feed Intent understanding Guided discovery Retailer product page

Shopper experience

More than a search box. More useful than a chatbot.

Shaupa helps shoppers move from vague intent to confident product choices through conversation, visuals, saved ideas, and guided refinement.

01

Natural-language product discovery

Shoppers describe what they want in their own words.

02

Follow-up refinement

The assistant asks useful questions and helps narrow results.

03

Budget-aware recommendations

Results can account for budgets, price ranges, and total board cost.

04

Outfit, room, gift, and lifestyle journeys

Built for real shopping missions, not just keyword searches.

05

Product boards and saved ideas

Shoppers can save products, organise ideas, and return later.

06

Visual styling and room/look generation

Shoppers can see how selected products work together.

07

Image-based inspiration search

Shoppers can use images or visual references to guide discovery.

08

Product explanations

Shaupa explains why products match the shopper’s request.

09

Similar and complementary suggestions

Help shoppers find alternatives, add-ons, and matching products.

10

Click-through to retailer product pages

Product pages and checkout remain on the retailer’s website.

Shaupa search results with product cards and a Studio board panel
Search results
Shaupa Studio board preview with saved outfit products
Studio board
Shaupa visualisation screen showing selected products rendered together
Visualisation

Retailer control

You control the catalogue, rules, tone, and launch surface.

Shaupa is designed to guide shoppers without taking control away from the retailer. Define which products are included, which collections matter, what language the assistant should use, which claims to avoid, and how success is measured.

Brand toneHelpful, concise, premium, playful, expert, or custom.
Priority collectionsNew arrivals, seasonal ranges, high-stock products, campaigns.
ExclusionsHide products, categories, brands, materials, claims, or unsupported recommendations.
Stock rulesRespect availability, price, variants, sale status, and product URLs.
GuardrailsAvoid unsupported fit, health, delivery, warranty, or material claims.
MeasurementTrack searches, refinements, saves, clicks, weak results, and assisted journeys.

Intent analytics

See the demand your filters never captured.

Shaupa shows what shoppers actually asked for, where results were weak, which products were saved or clicked, and which catalogue gaps are blocking discovery. Every pilot should leave your team with useful search and merchandising evidence.

Example signals only. Revenue lift should be claimed only after measured case studies.

Example pilot signals
Searches1,284 Refinements412 Saved products286 Product clicks734 Weak result queries68 Assisted journeys209
Top intentSmall-space furniture under $2,000
Weak-result queryWashable bouclé, pet-friendly, not beige
Useful follow-upDo you need delivery before next weekend?
Trending budgetWedding guest outfits under $250
Saved product themeMinimalist gold jewellery
Missed demandWide-fit black heels under $120

Integrations

Built for the retail stack you already run.

Start with the product data you already have. Shaupa can work from product feeds, APIs, CSV exports, Google Merchant Center, ecommerce platforms, analytics events, and custom catalogue sources.

Product data

  • Google Merchant Center
  • Shopify product feed
  • BigCommerce
  • WooCommerce
  • Magento / Adobe Commerce
  • CSV exports
  • Custom APIs
  • ERP / PIM exports

Measurement

  • GA4 events
  • UTM tracking
  • Affiliate tracking links
  • Server-side click logs
  • Klaviyo events
  • Product click events
  • Saved product events
  • Assisted journey events

Deployment

  • Hosted Shaupa page
  • Branded retailer page
  • Embedded script
  • API
  • White-label deployment
  • Campaign pages

Most pilots can start without replacing your current search. Deeper integrations can be added after the first results are measured.

Deployment options

Start light. Go deeper when the proof is there.

Shaupa can start as an external discovery partner or hosted branded page, then expand into embedded AI search, white-label, or API once the retailer has proof.

Discovery partner

Your products appear in Shaupa’s consumer assistant when relevant. Shoppers click through to your website to buy.

Best for
Testing demand with low effort
Setup
Product feed or affiliate feed
Commercial model
Referral, affiliate, or performance-based

Hosted branded assistant

A Shaupa-powered page focused on your catalogue, styled for your brand, and hosted without changing your ecommerce stack.

Best for
Fast pilot
Setup
Product feed, brand rules, launch URL
Commercial model
Monthly pilot or subscription

Embedded AI search

Add Shaupa as an AI discovery layer inside your site, beside or above existing search and category journeys.

Best for
Retailers with search/discovery pain
Setup
Feed plus front-end integration
Commercial model
SaaS plus usage

White-label / API

Use Shaupa’s product intelligence inside your own UI or branded assistant.

Best for
Larger retailers and product teams
Setup
API, events, rules, security review
Commercial model
Custom

Opportunity calculator

Estimate the upside from guided product discovery.

Use your own traffic, conversion rate, AOV, and margin to estimate how Shaupa could affect revenue, gross profit, and payback. The assumptions are editable and informed by public ecommerce search, recommendation, and AI shopping benchmarks.

Editable assumptions

Choose a deployment model

Conservative, Base, and Strong are editable benchmark scenarios. Use Custom to enter your own assumptions.

How this estimate works

This calculator estimates the potential impact of guided product discovery using editable assumptions. Embedded AI search and white-label/API modes estimate uplift across the portion of the store affected by better search and discovery. Hosted branded assistant mode estimates uplift only from shoppers who engage with the assistant. Discovery/referral mode estimates new traffic sent from Shaupa to the retailer's website. ROI is calculated from estimated gross profit after Shaupa cost, not just revenue.

Benchmark context

These public benchmarks inform the default ranges. They are not Shaupa results. Shaupa will replace benchmark assumptions with measured pilot data as retailer results become available.

Etsy personalised semantic retrieval

5.58% increase in search purchase rate and 2.63% increase in site-wide conversion rate across live A/B tests.

Source

Best Buy long-tail ecommerce search

3% conversion improvement in an online A/B test after adding embedding-based retrieval.

Source

JD.com personalised semantic retrieval

+1.29% overall conversion rate and +10.03% conversion rate for long-tail queries.

Source

Online retail GenAI field experiments

Sales effects ranged from no detectable impact to 16.3%, with gains mainly coming through higher conversion rates.

Source

Adobe generative AI retail traffic

AI retail visitors browsed 12% more pages and had 23% lower bounce rate. 39% of surveyed consumers had used generative AI for online shopping.

Source

NVIDIA State of AI in Retail and CPG

89% of respondents said AI increased annual revenue and 95% said AI decreased annual costs.

Source

This calculator is an estimate, not a guarantee. It does not represent measured Shaupa customer results. Actual outcomes depend on traffic quality, catalogue data, product range, assistant placement, shopper adoption, pricing, stock availability, margins, tracking setup, and implementation quality.

Pricing

Start with a low-risk pilot, then scale with your catalogue.

Pricing depends on catalogue size, launch surface, usage, and integration depth. Most Australian retailers can start with either a discovery partnership or a hosted branded pilot before committing to embedded search or white-label deployment.

Discovery Partner

For retailers who want Shaupa discovery traffic.

$0monthly + referral
Apply as a retailer
  • Products included when relevant
  • Click-through to your website
  • Retailer-owned checkout
  • Product feed or affiliate feed
  • Basic monthly intent report
  • Referral or affiliate tracking

Starter Pilot

For a single-catalogue hosted pilot.

A$750/mo

A$500 setup

Start a pilot
  • Up to 5,000 products
  • Hosted Shaupa-powered assistant
  • Natural-language product discovery
  • Follow-up refinement
  • Product saves and click tracking
  • Standard intent analytics
  • Email support

Scale

For high-volume catalogues and embedded surfaces.

A$3,500/mo

A$2,000 setup

Talk to sales
  • Up to 100,000 products
  • Embedded AI search surface
  • API discovery layer
  • Advanced product ranking controls
  • Product feed refresh rules
  • Custom analytics report
  • Dedicated onboarding
  • Priority support

Enterprise

For white-label, API, and custom deployments.

Custom
Contact sales
  • Unlimited or custom catalogue size
  • White-label assistant
  • Custom integrations
  • Security and data review
  • SLA and onboarding plan
  • Dedicated success support
  • Custom reporting
  • Enterprise commercial model

Intro pilot pricing is available for early Australian retail partners. Final pricing depends on catalogue size, launch surface, usage, and integration depth.

Compare plans

Use this as a scoping guide for the pilot path that fits your catalogue and team.

FeatureDiscovery PartnerStarter PilotGrowthScaleEnterprise
Product inclusion in Shaupa consumer assistantYesOptionalOptionalOptionalOptional
Hosted discovery pageNoYesYesYesYes
Branded assistantNoLightYesYesCustom
Embedded on-site surfaceNoNoOptionalYesYes
White-labelNoNoNoOptionalYes
API accessNoNoNoYesYes
Natural-language searchYesYesYesYesYes
Follow-up questionsYesYesYesYesYes
Visual discoveryBasicBasicYesYesCustom
Product boards and savesYesYesYesYesCustom
Campaign journeysNo13UnlimitedCustom
Merchandising rulesBasicBasicAdvancedAdvancedCustom
Intent analyticsBasicStandardAdvancedAdvancedCustom
GA4 eventsReferral onlyBasicYesYesCustom
SupportEmailEmailPriorityPrioritySLA

Pilot process

Bring a catalogue. We’ll show the guided journey.

A Shaupa pilot should prove product discovery value before a retailer commits to a deeper integration.

01

Send product data

Feed, CSV, API, or sample export.

02

Pick the pilot surface

Discovery partner, hosted branded page, embedded search, or API.

03

Set brand rules

Tone, exclusions, priority collections, product rules, and claims to avoid.

04

Launch the demo

Shaupa creates a working experience using your products.

05

Review the signals

See shopper queries, saves, clicks, weak results, and product intent.

FAQ

Frequently asked questions.

How is Shaupa different from a basic chatbot?

A chatbot usually answers questions. Shaupa is built for product discovery. It understands shopper intent, maps requests to catalogue data, shows relevant products, asks follow-up questions, supports saved boards and visualisation, and sends shoppers to retailer product pages to purchase.

Can Shaupa work with our existing product feed or API?

Yes. Shaupa can start from a Google Merchant Center feed, ecommerce product feed, CSV export, API, ERP/PIM export, or affiliate feed. A pilot can begin with a simple export and move to deeper integration later.

Can we control brand tone, exclusions, collections, and priorities?

Yes. Retailers can define the assistant’s tone, included products, excluded categories, priority collections, campaign rules, and claims the assistant should avoid.

Does this replace our current search?

Not necessarily. Shaupa can start beside your current search as a hosted branded assistant, campaign page, or embedded discovery surface. Retailers can move toward deeper AI search only after a pilot proves value.

Can it run as a pilot first?

Yes. The recommended first step is a hosted branded pilot using your catalogue. This lets your team test shopper journeys, product relevance, analytics, and setup effort before committing to a larger deployment.

What data and insights do retailers receive?

Retailers can receive search intent trends, no-result or weak-result queries, popular budgets, styles, materials, colours, saved products, clicked products, follow-up questions, and assisted journey reports.

Does Shaupa handle checkout?

No. Shaupa helps shoppers discover and decide. Product pages and checkout stay on the retailer’s website.

Is Shaupa a marketplace or comparison site?

No. Shaupa is an AI shopping assistant and product discovery layer. The catalogue powers guided shopping experiences, but checkout remains with the retailer.

How does pricing work?

Pricing depends on catalogue size, launch surface, usage, and integration depth. Retailers can start with a discovery partnership, a hosted branded pilot, or a larger SaaS/API deployment.

What categories work best?

Shaupa is strongest where shoppers need guidance, taste, confidence, or context. Fashion, footwear, furniture, homewares, gifts, jewellery, accessories, activewear, baby, beauty, and lifestyle categories are strong early fits.

Pilot request

Tell us what you sell. We’ll show the best pilot path.

Share your website, category, and preferred launch path. We’ll respond with a practical pilot recommendation and, where possible, a branded demo using your catalogue.

  1. 01Retailer website
  2. 02Catalogue source
  3. 03Pilot preference
  4. 04Search challenge

Get started

Help shoppers find the products they were trying to describe.

Module

  1. 01

    Built for fuzzy shopping language.

    Shaupa reads intent across category, style, colour, material, size, budget, room, occasion, and uncertainty. It can ask a follow-up question when the shopper has not given enough context.

  2. 02

    Useful when

    Your catalogue has products shoppers need help narrowing down: furniture, fashion, gifts, homewares, styling, sizing, or high-consideration purchases.

  3. 03

    Pilot input

    Product feed or sample catalogue, known search pain points, priority categories, and examples of real shopper questions.

Module

  1. 01

    A guided shopping surface in your tone.

    The assistant can use retailer language, category rules, priority products, exclusions, and guidance around what it should never claim.

  2. 02

    Useful when

    You want a premium guided experience for campaign traffic, new visitors, high-intent shoppers, or complex product categories.

  3. 03

    Pilot input

    Brand direction, tone examples, catalogue source, priority collections, and recommendation guardrails.

Module

  1. 01

    A low-risk path into the current site.

    Start with a category page, search-adjacent module, campaign page, or guided prompt block. Keep checkout and product pages on the retailer site.

  2. 02

    Useful when

    Your team wants to test adoption and quality before changing core search behaviour.

  3. 03

    Pilot input

    Target page, measurement events, product IDs, click-through goals, and pilot traffic source.

Module

  1. 01

    Your brand stays central.

    Offer a branded AI shopping assistant where Shaupa powers the interpretation, recommendations, and follow-up logic behind the scenes.

  2. 02

    Useful when

    You want the intelligence layer without making Shaupa the front-facing brand.

  3. 03

    Pilot input

    Brand system, tone rules, catalogue source, product restrictions, launch surface, and review workflow.

Module

  1. 01

    Discovery intelligence behind your own UI.

    Teams that already own the front end can send shopper language to Shaupa and receive product recommendations, refinements, explanations, and intent metadata.

  2. 02

    Useful when

    You want Shaupa's interpretation layer without adopting a hosted interface.

  3. 03

    Pilot input

    API access pattern, product identifiers, catalogue source, desired response shape, and event definitions.

Module

  1. 01

    Boards, looks, rooms, and product combinations.

    Shoppers can save products, arrange ideas, and visualise combinations before clicking through to the retailer product page.

  2. 02

    Useful when

    Fit, styling, room context, colour, material, or bundled products affect buying confidence.

  3. 03

    Pilot input

    Product imagery, category scope, styling rules, visual use cases, and product-page handoff requirements.

Module

  1. 01

    Demand signals from real shopper language.

    Shaupa can report the intents shoppers express, the follow-up questions they need, where product data is weak, and which products earn engagement.

  2. 02

    Useful when

    You want merchandising, content, and search teams to learn from the pilot, not just watch a demo.

  3. 03

    Pilot input

    Metrics that matter, category scope, reporting cadence, and the events your team already tracks.

Module

  1. 01

    Focused journeys for specific buying missions.

    Launch guided experiences for gift discovery, small-space furniture, event dressing, seasonal edits, or product education without waiting for a full-site rollout.

  2. 02

    Useful when

    You have a campaign, category, or product story that needs more guidance than a grid can provide.

  3. 03

    Pilot input

    Campaign theme, eligible products, visual direction, desired calls to action, and launch timing.