Privacy request
Shaupa User Data Deletion Policy
At Shaupa, we value your privacy and empower you to manage your personal information. This policy outlines the procedure for requesting the deletion of your personal data from our systems and databases. Shaupa is a brand and application owned and operated by Anutech Pty Ltd.
1. Request for Data Deletion
To initiate a data deletion request, please contact us via email at [email protected]. Include sufficient details to allow us to identify you as the person from whom we have collected data or as an authorized representative.
2. Verification of Identity
To ensure the security and privacy of your information, we require verification of your identity before processing your request. This verification may involve providing additional information or signing into your account.
3. Data Deletion Process
Upon verifying your identity, we will proceed to delete your personal information from our records, except in cases where retention is mandated by law or necessary for legitimate business purposes. This includes:
- Completing transactions initiated by you or providing services you have requested.
- Detecting and mitigating security incidents, fraud, or illegal activities.
- Complying with legal obligations or responding to legal proceedings.
- Supporting internal uses that are in line with your expectations based on your relationship with us.
4. Service Providers
We will instruct any service providers who have access to your data on our behalf to also delete your information, consistent with legal and contractual obligations.
5. Confirmation of Deletion
Once the deletion is completed, we will communicate with you to confirm that your data has been removed from our systems.
6. Exceptions to Data Deletion
There are circumstances under which we may refuse a data deletion request, including but not limited to:
- Retaining information for completing transactions, fulfilling contracts, or maintaining ongoing business relationships.
- Ensuring the security and integrity of our services and users.
- Complying with legal requirements and regulatory obligations.
7. Contact Information
For any inquiries or concerns about this Data Deletion Policy or the handling of your personal information, please reach out to us at [email protected].
8. Governing Law
This Data Deletion Policy is governed by the laws of Australia and should be interpreted in accordance with them, considering our operation primarily within Australian jurisdiction.